Privacy&Policy

We value your privacy and are committed to protecting it in accordance with Indian data protection laws.

Privacy Policy (as per IT Act, 2000 and Digital Personal Data Protection Act, 2023)

1. Data Collected

  • User identifiers: Full name, email address, phone number
  • Device data: IP address, browser type, operating system, device ID
  • Usage data: Login times, activity logs, frequency of access
  • Child-specific data: Therapy interactions, AI-generated insights, questionnaires, behavioral trends
  • Optional inputs: Voice samples, uploaded documents, photos for therapy-related use

2. Purpose of Data Collection

  • Personalize therapy recommendations and monitor child development
  • Support AI models to provide meaningful, data-driven insights
  • Enhance user experience through data analytics and usage behavior patterns
  • Facilitate communication and reporting among stakeholders

3. Consent & Rights

  • Parental or legal guardian consent is mandatory for children below 18 years.
  • You have the right to request access to your data, seek rectification, request deletion, or object to processing.
  • To exercise these rights, contact our grievance officer with a valid ID and registered email.

4. Data Sharing

  • No commercial third-party data sharing.
  • Aggregated and anonymized data may be shared for research, analytics, or in compliance with government directives.
  • We will never share or sell identifiable user or child data for advertising purposes.

5. Security & Storage

  • Role-based data access, secure login protocols, session timeouts, and automatic logout mechanisms
  • Data is encrypted and stored in secure servers physically located in India
  • We follow security best practices aligned with Indian CERT-IN and MeitY standards

By using the NeuroHue platform, you agree to the privacy practices outlined above.

For more information or to exercise your data rights, please contact us at[email protected]